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Same Technician, Better Results

December 16, 2016

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2 min read

Take a look: http://www.autonews.com/article/20160815/RETAIL07/160819971/1546

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If you want your customers to come back time and time again, you listen to what your customers want. That is keeping them with the same technician for their visits as the years go by. Porsche Norwell has this concept in mind as they manage their service department. It's similar to if you were to stay with the same hair stylist throughout your needs for a haircut as time goes on.

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How can you make that experience even better in terms of a key control system? The answer is speed. The time it takes from when the customer hands your team his or her keys to your team handing the keys back after completing a service speaks volumes. Time is crucial for any dealership. The KeyMaster will reign in that area for your team. While still keeping the keys secured and locked down, it will produce an efficient manner of receiving/returning keys faster, which will produce the best results for your team.

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